We decided to carry out a scavenger hunt-style game, and we tested if our idea was valid with a quick paper prototype. The experience includes a series of hints that guides the user to a specific piece in the museum and teaches them about the artwork’s background.
User interacting with paper prototype
From the test, we learned that people were excited about a game-like experience, and they felt rewarded after completing the task. However, we noticed that people were trying to find the artwork by viewing as few hints as possible (which is not what we want. We want people to read and learn). We speculate that people’s mental models associate “more hints” with less accomplishment, and we continued our process with the insights in mind.